How to Fix Logitech G Hub Stuck on Loading: 12 Easy Steps for Windows and macOS

If your Logitech G Hub stuck on loading, you are not alone. That frozen logo, never-ending “loading resources” message, or looping loading animation can stop you from accessing profiles, lighting, and device settings. This practical blog guide walks you through 12 clear, tested steps to fix the problem on both Windows and macOS. Each step explains what to do, why it helps, and any cautions so you can proceed confidently.

Below you’ll find a quick checklist, the 12 step-by-step fixes (with Windows and macOS notes where needed), prevention tips, and a helpful FAQ. Let’s get your Logitech G Hub back to normal. Let us begin.

Quick Summary: What to Try First

Before diving into deeper troubleshooting, try these four fast actions. They fix many simple causes.

• Restart your computer.
• Quit Logitech G Hub completely and relaunch it.
• Unplug and replug the device or USB receiver.
• Temporarily disable antivirus and try launching G Hub.

If the app still gets stuck, follow the full 12-step process below. Work top to bottom, because the earlier steps are faster and safer.

Why Does Logitech G Hub Get Stuck on Loading?

Understanding the usual causes helps you pick the right fix.

• Corrupted cache or leftover files after an update.
• The background agent or updater is not running or blocked.
• Permission or security settings are blocking access to required system resources.
• A recent update introduced a bug or left inconsistent files.
• Missing system components on certain Windows editions.
• Device connection or driver communication issues.

Now, let us go through the 12 steps that resolve most instances of Logitech G Hub being stuck on loading.

12 steps to fix Logitech G Hub stuck on loading

Follow these steps in order. Each step is safe to try and includes notes for both Windows and macOS when needed.

Step 1: Quit G Hub completely and restart background processes

Why this helps:

Logitech G Hub runs multiple processes. If any helper process is frozen, the main app can hang on startup.

How to do it:

Windows

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Look for processes named lghub, lghub_agent, lghub_updater, or logi_crashpad_handler.
3. End each of them, then try launching G Hub again by right-clicking and choosing Run as administrator.

macOS

1. Open Spotlight, type Activity Monitor, and open it.
2. Force quit processes related to Logitech G Hub, such as lghub, ighub_agent, or ighub_updater.
3. Open the app from the Applications folder.

Notes

• Running as administrator on Windows gives the app temporary elevated permissions that sometimes free it from a loading loop.
• If the app opens normally after this step, you are done.

Step 2: Re-seat devices and USB receivers

Why this helps:

Logitech G Hub often needs fast device communication at startup. A transient USB or wireless receiver problem can block resource loading.

How to do it:

• Turn off wireless devices, unplug wired devices, and remove USB receivers for ten seconds.
• Plug everything back in and launch G Hub.
• For wireless devices, replace batteries or recharge and try again.

Notes

• This is quick and safe. It often resolves issues where the app stalls while trying to query hardware.

Step 3: Run G Hub as administrator or grant permissions

Why this helps:

Permissions prevent apps from accessing required files or registering services.

How to do it:

Windows

• Right-click the Logitech G Hub shortcut icon and select Run as administrator.
• If that fixes the problem, set the app to always run as administrator in Properties > Compatibility.

macOS

• If macOS asks for permission for Input Monitoring or Full Disk Access, grant it in System Settings > Privacy and Security.
• Restart the app after granting permissions.
  

Notes

• This step addresses many “stuck on loading screen” issues that occur when the app needs to register components.

Step 4: Clear cache and temporary files

Why this helps:

Corrupted cache or leftover files from older installs are a frequent cause when Logitech G Hub is stuck on loading resources.

How to do it:

Windows

1. Quit G Hub fully.
2. Delete these folders if they exist:
   
   • Program Files\LGHUB (or Program Files\Logitech G Hub)
   • ProgramData\LGHUB
   • %AppData%\Local\LGHUB
   • %AppData%\Roaming\LGHUB
     
3. Reboot and relaunch G Hub.

macOS

1. Quit G Hub.
2. Remove support and cache files from these locations:
   
   • ~/Library/Application Support/Logitech or similar folders
   • ~/Library/Caches related to G Hub
   • ~/Library/Preferences containing G Hub preferences
     
3. Restart the computer and open G Hub.

Caution

• If you rely on saved profiles, back up profile folders before deleting files.

Step 5: Perform a clean uninstall and reinstall

Why this helps:

A clean reinstall removes damaged program files and lets the installer create fresh, consistent files.

How to do it:

1. Back up profiles and settings if possible.
2. Uninstall G Hub using system uninstall utilities.
3. Remove leftover folders listed in Step 4.
4. Restart your computer.
5. Install the latest version of G Hub and run it with the required permissions.

Notes

• A clean reinstall solves persistent errors caused by incomplete updates or file corruption.

Step 6: Install missing Windows components if needed

Why this helps:

Certain Windows editions are missing media or runtime libraries that apps sometimes assume are present. That can cause a loading stall.

How to do it:

• Check whether your Windows edition is an “N” or “KN” edition. If it is, install the Media Feature Pack via Windows Settings or Microsoft support tools.
• After installing, reboot and try launching G Hub.

Notes

• This step is relevant when Logitech G Hub complains about missing media DLLs or when the app repeatedly fails after being installed on a trimmed Windows version.

Step 7: Check antivirus and firewall settings

Why this helps
Security software can block Logitech G Hub processes or prevent the helper agents from running.

How to do it

• Temporarily disable antivirus and firewall, then open G Hub.
• If the app opens, add G Hub to your security application’s exception list.
• Re-enable protection afterward.

Caution

• Only disable protection temporarily for testing. Do not leave your system unprotected.

Step 8: Update your operating system

Why this helps:

OS updates can include fixes to permissions, drivers, and system components that apps depend on.

How to do it:

Windows

• Go to Settings > Update & Security > Windows Update and install updates.

macOS

• Open System Settings > General > Software Update and install any available updates.

Notes

• Install any optional updates as well, because they sometimes include small compatibility fixes.

Step 9: Re-register or manually start helper agents on macOS

Why this helps:

macOS sometimes blocks or fails to register a G Hub agent after an update or a crash. Manually handling these agents can restore normal startup.

How to do it:

1. Open Terminal and attempt to start helper processes from the app bundle if they are present.
2. Check System Settings > Privacy and Security and allow any prompts related to the app.
3. Add G Hub helper processes to Login Items if needed.

Notes

• If macOS reports a code-signing or certificate issue in a prompt, allow the app only if you are certain about the source.

Step 10: Try an older version or beta with caution

Why this helps:

If a recent update caused the loading issue, an earlier stable version may run without problems while a patch is released.

How to do it:

• Back up profiles and settings.
• Uninstall the current version and install a known working previous release.
• Test whether the error disappears.

Caution

• Older versions may not support newer hardware or features. Use this as a temporary fix while waiting for an official update.

Step 11: Advanced Windows troubleshooting

Why this helps:

Sometimes services or registry entries are in a bad state and need manual attention.

How to do it:

1. Create a system restore point.
2. Open Services and verify that Logitech-related services are set to automatic and are running.
3. If you are comfortable, check the registry for leftover LGHUB keys and remove them after backing up the registry.

Caution

• Editing the registry or services incorrectly can harm your system. If unsure, skip this step or seek technical help.

Step 12: Backup critical files and contact support

Why this helps:

If you have tried everything, official support may need logs and system details to diagnose unique issues.

How to do it:

• Export or copy profile files from AppData or Library folders.
• Gather system information, G Hub version, and notes on which step the app fails at.
• Contact support and include logs if the support process asks for them.

Notes

• Keep a record of the steps you tried. This speeds up diagnosis.

Quick One-Page Checklist

• Restart the computer.
• Quit all Logitech G Hub processes.
• Re-seat the device and USB receiver.
• Run G Hub as administrator or grant permissions on macOS.
• Clear cache and temporary files.
• Clean reinstall G Hub.
• Install missing Windows components if applicable.
• Check antivirus and firewall exceptions.
• Update your OS.
• Re-register agents on macOS.
• Consider a previous installer if a recent update is the suspect.
• Backup profiles and contact support if needed.

Common Scenarios and Targeted Fixes

Here are short solutions tailored to specific symptoms you might see.

Symptom: App shows “loading resources” and then nothing

• Try Steps 1, 2, and 4 first. Clearing the cache and restarting background processes usually fixes this.

Symptom: Loading animation loops with no error

• Try Step 3 to run as administrator and Step 7 to check antivirus blocks.

Symptom: App worked before an update and now gets stuck

• Step 5, clean reinstall, or Step 10, installing a prior version, often resolves update-related issues.

Symptom: G Hub on macOS is blocked by security prompts

• Check Step 9, grant Input Monitoring and Full Disk Access, and re-register helper agents.

Symptom: Errors mentioning missing DLLs on Windows

• Verify if you have an “N” or “KN” edition and install the Media Feature Pack as described in Step 6.

Pros and Cons of The Major Fixes

When choosing which approach to try, here are the pros and cons for the common options.

Clean reinstall

Pros

• Often solves deep file corruption.
• Fresh start with the latest installer.

Cons

• Can remove local profiles if not backed up.
• Takes more time.

Clearing cache and temporary files

Pros

• Quick and usually effective for minor corruption.
• Low risk if you back up profiles.

Cons

• Requires manual deletion of certain folders, which may feel technical for some users.

Running as administrator or granting permissions

Pros

• Very quick and often the solution if permission is the issue.

Cons

• If the underlying problem is corruption, this is only a temporary workaround.

Installing an older version

Pros

• Can restore functionality quickly if a recent update is the cause.

Cons

• Risk of missing new features or security fixes. Use as a temporary workaround only.

Preventive Measures: Keep G Hub healthy

Follow these tips to reduce the chance of seeing Logitech G Hub stuck on loading again.

• Make periodic backups of profiles and settings.
• After major updates, verify the app launches normally.
• Keep your operating system and drivers updated.
• Avoid aggressive cleaners or tools that remove app helper files.
• Use the official installer and avoid unofficial sources.
• Add G Hub to your security program’s exceptions list after confirming it runs fine.

What to Collect Before Contacting Support

If you must reach out for help, prepare this information to speed up diagnosis.

• Operating system and exact version.
• Logitech G Hub version number.
• Exact symptom text such as “stuck on loading”, “loading resources”, or “stuck on loading animation”.
• Steps you have already attempted.
• Any error messages or screenshots of the frozen state.
• Logs, if you can find them, in AppData or Library.

Having that ready shortens the back-and-forth and may lead to a faster fix.

Real-World Tips From Other Users

• Some users solved a persistent loading problem by deleting specific cache folders and reinstalling the latest version.
• When an update caused issues, rolling back to a prior installer restored functionality until a patched release became available.
• On macOS, approving permission prompts in Privacy and Security and restarting the helper agents fixed many cases where the app was stuck on the loading screen mac.
• For Windows users running “N” edition, installing missing media features removed certain DLL errors that stopped the app from starting.

These reports show that a methodical approach usually pays off.

Final Thoughts

Logitech G Hub stuck on loading is a frustrating but solvable issue in most cases. Start with the quick, low-risk steps such as restarting, quitting processes, and re-seating devices. If the problem persists, clear caches, perform a clean reinstall, and check permissions and system components. For macOS users, pay attention to privacy and helper agents. If all else fails, back up your profiles and reach out to support with clear logs and a list of attempted steps.

Try the 12 steps above. If one of them works for you, please let others know what fixed it. If you want a compact, printable checklist or a Windows-only or macOS-only one-page guide, tell me which one and I will prepare it.

FAQs

Q1: How do I fix Logitech G Hub stuck on the loading screen quickly?

A1: The fastest fixes are to quit all Logitech G Hub processes, unplug and replug devices or USB receivers, and run G Hub as administrator on Windows or grant permissions on macOS. If that fails, clear the app cache.

Q2: Will reinstalling G Hub delete my saved profiles?

A2: It can. Before uninstalling, back up profile folders from AppData on Windows or from the Library folders on macOS to avoid losing custom settings.

Q3: My G Hub says loading resources and never finishes. What should I try first?

A3: End all G Hub processes in Task Manager or Activity Monitor, then delete temporary cache folders and relaunch the app. This usually resolves “loading resources” issues.

Q4: Why is Logitech G Hub stuck on loading after an update?

A4: Updates can leave inconsistent or corrupted files. A clean uninstall, manual removal of leftover folders, and reinstalling a fresh copy usually resolves post-update loading problems.

Q5: On macOS, G Hub is blocked by security. How do I fix it?

A5: Go to System Settings > Privacy and Security and allow the app any requested permissions, such as Input Monitoring or Full Disk Access. Restart helper agents if needed.

Q6: Does antivirus software cause G Hub to hang on startup?

A6: Yes. Temporarily disable the antivirus and firewall to test. If G Hub launches, add it to the security program’s exceptions list and re-enable protection.

Q7: What if none of the 12 steps fix it?

A7: Backup profiles and gather logs, then contact official support with your OS, Logitech G Hub version, and a detailed description of the failure point so they can assist.

Q8: Is it safe to use an older G Hub installer if a new one causes problems?

A8: It can be a useful temporary workaround, but older versions may lack bug fixes or support for newer hardware. Use it only until a stable update is released and ensure profiles are backed up.